ValuNova

ValuNova Consulting

Get chosen.Be remembered.

ValuNova helps hotels and travel businesses define what makes them worth choosing, make sure the right customers find it and deliver it every day.

Find your sector Contact us

Who we help

For travel and hospitality businesses

Each page covers the challenges your business faces, how we help and the results that matter to you.

For hoteliers

Independent and
small group hotels

For owners and operators who want to stand out, rely less on OTAs and deliver a stay guests remember.

  • RevPAR and ADR
  • Direct bookings
  • Guest experience
  • Review scores
View the hotels page

For travel and hospitality businesses

Tour operators, travel agents, transport and attractions

For businesses that want to compete on more than price, sharpen their product and protect margin.

  • Yield and margin
  • Product range
  • Ancillary revenue
  • NPS
View the travel page

What we do

Three things every strong travel brand gets right

Most performance problems trace back to one of these. We help you find which one and fix it.

How it works

Three stages, shaped around your business

The work starts with the issue that matters most to you. You decide how far to take it.

  1. Explore

    A thorough review of what drives your performance, carried out remotely or on site.

  2. Recommend

    Clear, prioritised recommendations and a practical plan, with the business case behind each one.

  3. Transform

    As much or as little support as you need to put the plan into action.

James Eustace

About James

25 years in commercial and marketing leadership

I founded ValuNova Consulting after 25 years in senior commercial roles, 15 of them in travel and hospitality at British Airways Holidays, TUI, lastminute.com, Virgin Holidays and Telegraph Travel, with transport leadership at Avis Budget Group and First Bus.

I have worked on the buying side, deciding which hotels and holidays were put in front of travellers, and on the operating side, running products, pricing and frontline teams. That gives me a clear view of what makes customers choose one business over another.

You work with me directly from start to finish. No handoffs and no junior team.

Get in touch

Let's talk about your business

A short conversation is usually enough to see whether I can help and where to start.

Email
Phone +44 7967 188986
LinkedIn ValuNova Consulting

Get chosen. Be remembered. ValuNova Consulting · Reading, United Kingdom · Privacy notice

ValuNova Consulting Ltd · Registered in England and Wales no. 17266840 · Registered office 19 Queen Street, Caversham, Reading RG4 7RB